Okay, Day 2 at the TSAE New Ideas Conference, and this morning's session is "Managing Conflict With Confidence: 7 Tips for Conflict Resolution." Thanks to everyone who came out to the session. Here are some resources for you:
The slides are here (and embedded below, though I don't know why slideshare always duplicates the second line of my title slide…).
The handout is here. The handout covers briefly the two tools/skills I talked about in the session, namely the ladder of inference and the behavior-impact feedback model.
Great sessions!
Jamie,
I love and appreciate that you so willingly share your presentations and hand-outs! I’m doing some work with some of our state associations and your materials will help me immensely! You are wonderful!
hannes
You’re welcome Hannes! Life is too short not to give some stuff away for free.