by Jamie Notter | Jan 12, 2026 | Uncategorized
Most organizations have core values. Too many of those organizations, unfortunately, do a mediocre job with the core values. They describe them only at a high level and choose lofty and generic values that really don’t guide behaviors. Some, however, do core values...
by Jamie Notter | Jan 12, 2026 | Uncategorized
We’re all adjusting to the realities of the hybrid workplace, but one area organizations continue to struggle with is metrics and accountability. The pandemic completely busted the management myth of “if I can’t see you, you’re not working,” but at the same time, a...
by Jamie Notter | Jan 12, 2026 | Uncategorized
I talked to two separate organizations recently who had completed culture change projects over the last few years. They both had measured their employee Net Promoter Score (eNPS) when they started the culture work back around 2019, and then again this year. eNPS...
by Jamie Notter | Jan 12, 2026 | Uncategorized
When you look at my aggregate culture assessment data, the lowest scoring marker is Agility (average score of 3.52, compared to the overall average of 3.69). I see this a lot with clients as well. Despite the fact that over the last two years pretty much every...
by Jamie Notter | Jan 12, 2026 | Uncategorized
Many organizations I work with wish they did innovation better. When I assess their culture, I see a common pattern: they are valuing the concepts of innovation (creativity, future focus, etc.), but they don’t put as much value inside their culture on the practices of...