Jamie Notter Blog
Know What You’re Fighting About
I'm delivering a webinar for a client tomorrow on conflict resolution, and the title above is the first of my six tips that I will be delivering. This tip wasn't in the session originally, but I added it, realizing that sometimes we need to be reminded of the basics....
Focus on Decisions
Elizabeth Engel, Leslie White, and I put out a White Paper last week on risk, strategy, and implementation. Although not in the title of the white paper, conflict is a big piece of what we write about. We need to make sure that risk analysis is adequately baked into...
The Two Pizza Rule
Both Amazon.com and Intuit have both declared publicly that their work teams should be no larger than a group that can be adequately fed with two pizzas. They do this to stay fast and nimble. I think the co-founder of Kayak was saying the same thing when he said "No...
Book Review: Joy, Inc.
Joy, Inc.: How We Built A Workplace People Love by Richard Sheridan Portfolio/Penguin, 2013 This book is by Richard Sheridan, who is the CEO of Menlo Innovations, a software company in Ann Arbor, Michigan. They've been covered by Inc., NPR and others, partly for their...
Risk, Strategy, and Implementation
Does everyone in your organization understand risk in a similar way? Have you even talked about it? When you choose a strategy, have you considered the risks (and that includes the risk of foregoing opportunities, as well as the more obvious risks attached to your...
Hire for Culture, Train for Skills
That was one of the lessons from the session I delivered today at ASAE's Great Ideas Conference (the slides are embedded below; if you can't see them, click here). In the session I told (once again) the story of Fitness Australia, an association that intentionally...
Culture Change for Bottom Line Results
Next week is the ASAE Great Ideas Conference, and I am delivering a session on Tuesday morning titled, "Culture Change for Bottom Line Results." In the session, I'll talk about the work I did over the last few years with Fitness Australia, who put a lot of time and...
Millennials Want to Know
In a recent Switch and Shift blog post, I made the point that communication from the top needs to increase dramatically in this day and age. In fact, it's less about communicating specific messages from the top, and more about creating a culture of transparency. One...
Can Being Inclusive Change You?
Inclusion is one of the 12 human principles that Maddie and I write about in Humanize (Chapter 8, starting on p. 190). We also talk about decentralization, and in this month's Harvard Business Review, Gail McGovern, the CEO of the American Red Cross, tells an...