by Jamie Notter | Apr 25, 2006 | Conflict
For those of you that will be attending the ASAE & The Center annual meeting in Boston this August, I’ll be doing a session about conflict. I’ve done a lot of sessions for ASAE & The Center, but this is the first (believe it or not!) that I have...
by Jamie Notter | Apr 21, 2006 | Books and Reading, Conflict, Culture, Leadership
Trust gets mentioned a lot in organizations. I agree it is a terribly important thing, but it is often put up too high on a pedestal. You hear things like:It’s important that we trust each other here.I want you to know that I trust you completelyI wish there were more...
by Jamie Notter | Apr 17, 2006 | Conflict
In facilitating difficult conversations around conflict in organizations, I hear one consistent request from the participants:People shouldn’t take things personally.If “they” would stop taking things so personally, we could move through these issues more quickly. For...
by Jamie Notter | Mar 23, 2006 | Change, Conflict
Here’s a tidbit from the Winter 06 issue of the Journal of Association Leadership. There’s an article on “Living Strategy,” an interesting alternative to strategic planning that the American Society for Quality has used. I heard the authors present on Living Strategy...
by Jamie Notter | Jan 25, 2006 | Conflict, Managing People
I met with a potential client today whose staff is experiencing frustration that has developed, in part, because of some fairly radical changes they have been going through operationally and culturally over the last year (a common dynamic). They want to do some work...
by Jamie Notter | Oct 24, 2005 | Books and Reading, Conflict
Normally when I talk about a book on this blog, I actually read the book first, but I want to make an exception in this case. A friend of mine from my international conflict resolution days recently had a book published by Jossey-Bass. Her name is Suzanne Ghais, and...
