by Jamie Notter | Feb 7, 2013 | Change, Consulting, Culture
I like this brief report from some McKinsey consultants (who have written a pretty good book too). The first conclusion in the study is one that is not new, but still bears repeating: culture matters. I love this selection of quotes they choose: “Fixing culture is the...
by Jamie Notter | Jan 8, 2013 | Conflict, Consulting, Managing People
People have been complaining about “silos” in organizations for years and years. In solving one problem (putting people together in a department in order to deepen expertise and be efficient), we created some new ones (turf battles, lack of cooperation,...
by Jamie Notter | Dec 12, 2012 | Consulting, Individual Development, Managing People
Way back in 2005 I said performance reviews were a problem (in We Have Always Done It That Way–still a good book, if I do say so myself). Since then, many others have been coming out against performance reviews–like these articles in the New York Times,...
by Jamie Notter | Sep 25, 2012 | Change, Consulting, Culture
Organizational culture is a funny thing. I think most people would agree that it’s important. I don’t hear people saying, “Nah, it doesn’t matter what our organizational culture is; we’ll perform well regardless.” And if you ask a...
by Jamie Notter | Sep 27, 2010 | Books and Reading, Consulting, Truth
I think I've said several times on this blog that Patrick Lencioni is my favorite business author. I like the way he delivers his material in the form of a story, complete with characters and drama and plot (but if you don't like that, don't worry, because...
by Jamie Notter | Nov 23, 2009 | Consulting, Leadership
For the first seven years of my consulting career, I did tons of consulting projects with CEOs and senior managers, even though I had never actually been a CEO or senior manager. Eighteen months ago I joined forces with MSP, an Association Management Company, and this...
