Backsliding is Normal

If you are out there actually changing your culture, then I need to prepare you for the inevitable. Well, maybe “inevitable” is too strong a word. But after you make progress moving in the direction of the desired culture, you are probably going to slide...

You Don’t Copy a Culture

Strategic moves can be copied, or at least emulated. We can study what other companies do strategically, and then copy, to some extent, their approach within our context. Strategies and the organizations they are attached to are complex things, so it’s not as an...

Starting the Conversation About Culture

Most organizations don’t talk about their culture too much. We’re too busy doing the work, and the culture sits in the background mostly. It’s how we do things here, but that doesn’t mean we need to talk about it. It is what it is. At some...

Does Your Culture Attract?

I saw on the HBR blog that Zappos no longer does job postings. They had 30,000 applications for only 300 positions, and it was becoming cumbersome. Instead, they have created a Zappos Insider program where people can simply get to know some real people inside Zappos....

Disciplined Clarity About Culture

Jack Dorsey, one of the Twitter Founders and now CEO at Square, sent a quick memo to his employees (that he also posted publicly on Medium) about something that may sound somewhat unimportant: using other people’s names to push ideas. In other words, coming to a...
Jamie Notter