Denial

The cover story of Associations Now this month has a psychological bent to it: it’s about confronting your past in order to create a better future. The author, psychiatrist Keith Ablow, argues this is true for both individuals and organizations. I agree. Our brains...

Surprise them with Integrity

A Fast Company reporter was interviewing the CEO of JetBlue airways for a story about how the airline will recover from the bad press it received earlier this year as it stranded passengers for days during an ice storm. Delta and American stranded passengers, too, of...

Having Enough v. The Next Level

Here’s some more from Sutton’s book about assholes, that also ties into the post before that about the “next level.” Sutton has a section about “how to stop your inner jerk from getting out.” In it, he points to a problem inherent in our hypercompetitive, constant...
Jamie Notter