Look Out Behind You

Ann Oliveri wrote an exteremely interesting line in her blog that has me thinking:There are shorter ways out, but they are always behind you.It was in the context of a study as to why people always follow the circuitous route out of IKEA stores. But looked at more...

Social Media and Trust

Please check out the article in this month’s Forum magazine by my good friend, Jeff De Cagna, about social media strategy (and thanks, Jeff, for plugging our book in the article!). I particularly like what he had to say about trust, a recent theme in my postings...

Margaret Wheatley on Fear

I want to draw your attention to a very powerful piece written by Margaret Wheatley. She is a great leadership author, and I particularly like Leadership and the New Science and Finding Our Way. She spoke at a conference last June and talked about the topic of...

Ignoring the Truth

I’m really enjoying Don Moyer’s piece on the last page of HBR each month. This month it is about "fitting facts" to fit your view of the world and what works. He paraphrases an idea from Sydney Finkelstein’s book, Why Smart Executives Fail...
Jamie Notter