by Jamie Notter | Sep 17, 2014 | Conflict, Culture
I spoke about both conflict and culture this week, and at the conflict session a participant asked for advice in dealing with a Board leader who was being somewhat “hard charging” on a conference call. He started by saying his point was...
by Jamie Notter | Sep 12, 2014 | Books and Reading, Culture, Strategy
Today’s Friday Quote is from an article in Harvard Business Review by Darrell Rigby on the need to fuse the digital and brick-and-mortar operations of retail. It’s a useful reminder that organizations–still–are putting themselves at the center...
by Jamie Notter | Sep 10, 2014 | Culture
This is a guest post from Eric Lanke, the CEO of the National Fluid Power Association. This is the fourth in a series of posts he’s writing about how he, as a CEO, is building and sustaining an intentional culture in his organization, a national trade...
by Jamie Notter | Sep 9, 2014 | Change, Culture
Digital is a mindset. We’ll be exploring that more in our upcoming book, but I was flipping through Altimeter’s 2014 “State of Digital Transformation” report, and in the companies they surveyed (88% of whom reported being in the middle of a...
by Jamie Notter | Sep 8, 2014 | Culture, Managing People
You wouldn’t think of designing a piece of software these days without considering the user experience. There is now a whole cadre of “user experience professionals” (with their own association, of course) who help to ensure that the end product is...
by Jamie Notter | Sep 4, 2014 | Change, Culture, Strategy
If you want real change, then start with culture. Let me run some if/then suppositions by you: If you want to change your business model, then you need to change your culture. If you want to build an online community, then you need to change your culture. If you want...
