by Jamie Notter | Mar 8, 2019 | Books and Reading, Engagement
By now you should be aware that I’m kind of outraged that collectively we’ve spent billions of dollars on engagement surveys over the last several years, yet we haven’t improved our engagement scores. I think the metrics are a big piece of the problem. This whole...
by Jamie Notter | Mar 5, 2019 | Engagement
The biggest reason our efforts to improve employee engagement over the last 20 years have been a horrible failure might surprise you: it’s because we’ve been trying to make people happy. Our collective image of an engaged employee is someone who likes coming to work,...
by Jamie Notter | Feb 25, 2019 | Agility, Culture
This post is part of a new series investigating workplace culture at a more advanced level (hence the “401” moniker, like you only get access to this course your senior year…), digging into what we see emerging as the “essentials” of culture in the 21st century....
by Jamie Notter | Feb 18, 2019 | Change, Collaboration, Conflict
I started my career in the conflict resolution field, so conflict has always been on my radar, even as my work switched to workplace culture over the years. And while I may be that guy with the conflict hammer that thinks everything looks like a conflict nail, I have...
by Jamie Notter | Feb 8, 2019 | Engagement, Generational Diversity
One of the participants in my Managing Generational Diversity training course once told me an interesting story. Her Millennial daughter came home from work and told the mother that she had quit her job. When the mom asked why, the Millennial daughter replied,...